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Legal
Privacy policy built for a managed marketplace.
This policy explains how Xariv handles user data, consent state, and support interactions.
Data categories
5
Account, marketplace, support, consent, and notification data are the core groups.
Minimal by design
Response window
30d
Privacy requests route through the support and admin workflow.
Prompt handling
User controls
4
Cookie settings, contact support, trust & safety, and privacy requests.
Clear choices
Review cadence
Monthly
Policy copy can be kept fresh as the product evolves.
Easy to update
Policy overview
Clear data practices with obvious user controls.
What we collect
We collect only the data needed to run the marketplace, support, and compliance flows.
- Account details such as names, emails, and role selection.
- Marketplace activity including searches, quotes, jobs, and saved vendors.
- Support interactions from the contact form, admin inbox, and notification stream.
- Consent preferences and privacy requests captured through our privacy workflows.
How we use it
The product uses data to personalize the experience and keep the workflow moving.
- Show relevant vendors, jobs, alerts, and message threads.
- Remember filters, support views, and consent preferences through the compliance API.
- Improve the user experience by understanding what parts of the flow are used most.
- Route support and moderation items into the admin surfaces that already exist.
Sharing and storage
Data is stored securely to support the app and our support workflow.
- Contact submissions and support data are surfaced in the admin inbox for review.
- Consent records and privacy requests are stored through the compliance API.
- We avoid introducing hidden third-party tracking in the product UI.
- Any future integrations should be disclosed plainly in the policy copy.
Your rights and controls
Users should always have a straightforward path to manage what is stored.
- Review or change cookie preferences from the cookie policy page.
- Use the contact form to request support or data handling help.
- Open trust & safety to review privacy requests and account-level settings.
- Request updates to your profile or marketplace activity via support routes.
What this policy means
No hidden dashboards
Everything that matters lives in plain sight, from support requests to notification state.
Persisted records
Preferences, support items, and privacy requests are captured through the app.
Easy contact path
Privacy-related questions should always be one click away from the contact and support pages.
Privacy controls
Account access
Ask support to review account details, activity history, or notifications connected to your workspace.
Contact route
Questions about privacy can be submitted through the contact form and tracked in the admin inbox.
Retention
Data remains in the systems that power the product until it is removed, corrected, or resolved through the right workflow.
Need a privacy update?
Talk to the team if something about your data needs attention.
The contact route feeds the admin support inbox so privacy-related requests are visible and actionable.