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Legal
Terms of service with clear marketplace rules.
This page explains the product rules, account expectations, and billing behavior that keep the Xariv workflow tidy.
Marketplace scope
3 roles
Customers, vendors, and administrators share the same premium flow.
One workspace
Billing clarity
Clear
Quotes, payouts, and fee actions stay visible in the interface.
Visible money flow
Account rules
Simple
Use the platform responsibly, keep information accurate, and follow job steps.
Easy to follow
Change notice
30 days
The product can update terms as the marketplace grows.
Transparent updates
Terms overview
The rules are practical, not hidden in legal noise.
Agreement to the terms
By using Xariv, you agree to the marketplace rules, support flows, and system behaviors described on this page.
- The service is designed for customers, vendors, and internal admins.
- Route-specific actions should remain inside the product whenever possible.
- Any unsupported experience should be hidden or routed to a supported alternative.
Accounts and access
Users are responsible for keeping their account details accurate and their workspaces organized.
- Keep login, profile, and company details current.
- Use the correct role flows for posting jobs, bidding, and support.
- Do not share credentials or try to bypass the intended workspace permissions.
Marketplace conduct
The marketplace should stay respectful, transparent, and focused on real work.
- Provide accurate briefs, quotes, proofs, and timelines.
- Use messages for clarifying scope, revisions, and delivery decisions.
- Keep disputes and safety concerns on-platform so they are traceable.
Payments and billing
Jobs, quotes, fees, and payouts should always be easy to review.
- Price changes should be communicated before work proceeds.
- Invoices and release statuses should remain visible in the dashboard.
- Any future payment rails or fees must be documented in the product copy.
Content and intellectual property
Users remain responsible for the files and content they upload into the platform.
- Only upload material you have the right to use.
- Respect vendor artwork, client brand assets, and shared proofs.
- Keep file handling and approvals inside the workflow whenever possible.
Suspension and changes
We may pause access or update the product rules when the platform needs it.
- Misuse, abuse, or unsafe behavior can lead to account restrictions.
- Material changes to the terms should be presented clearly in the UI.
- The support and admin surfaces should stay available for escalation.
Key expectations
Use the platform well
The UI should encourage honest briefs, responsive communication, and visible status updates.
Keep support traceable
Contact requests and legal-related questions should route into the admin inbox or help center.
Stay within scope
If a task changes, the quote or job status should reflect that change instead of hiding it.
Need clarification?
Safety first
Trust and safety questions should route to the dedicated support page for a faster response.
Operational help
Vendor and customer workflow questions can be handled in the support pages and admin inbox.
Clear scope
If a feature is missing from the current release, it should be called out in the product roadmap.
Questions about the terms?
Ask for help before the issue becomes a blocker.
The contact form and support pages are the easiest route for clarification, escalation, or policy questions.